BIOTAIN CRYSTAL

 

Contact Us

  • BIOTAIN CRYSTAL CO., LIMITED
  • Tel: (+86) 1506 0796 451
  • Fax: (+86) 0597 2212602
  • Email:
  • Work Time ( GMT +8 ):
  •    9 AM ~ 6 PM, Monday to Friday
  • Main office: A7, No. 501, Denggaoxi Road, Xipi street, Xinluo District, Longyan, Fujian, China
FAQ

Frequently Asked Questions

  •  What is the minimum order quantity of your products?
     
  •  MOQ of each products are different. Especially customized products
     
  •  What is your payment terms?
     
  •  In general, our payment terms is payment before shpment by T/T (wire transfer),  also the Western Union, MoneyGram and PayPal are supported.
     
  •  What is the lead time, production time and delivery time?
     
  •  We would ship products out in 3~5 working days if we have it in stock. If it need to be customized, the lead time usually take 2~3 weeks or more.
     
  •  What is the of shipping methods?
     
  •  We usually ship products by door to door courier (FedEx/DHL/UPS/Aramex/EMS).
     
  •  What is your product service?
     
  •  If you found that the product does not meet the requirements you ordered. Please send us your inspection report, then we will send you a new batch or refund you the payment.
     


 

If you have more questions , please feel free to contact us.