- What is the minimum order quantity of your products?
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MOQ of each product are different, especially for the customized products,
- What is your payment terms?
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Usually, our payment terms is payment before shpment by T/T (wire transfer), also the Western Union, MoneyGram and PayPal are supported.
- What is the lead time, production time
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We can ship products out in 3~5 working days if we have it in-stock. If it need to be customized, sometimes the lead time will take 2~4 weeks or more.
- What is the shipping methods? And the delivery time?
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We usually ship products by door to door courier (FedEx/DHL/UPS/Aramex/EMS), the courier company will take about 1~2 weeks to deliver cargos.
- What is your product service?
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If the products does not meet the required specifications as you ordered. Please send us an inspection report, then we will send you a new batch to replace it or refund the payment back.
- Any discount if for long term cooperation?
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We will offer some discount to our distributors or dealers, and also try to give more support for dealing orders and solve questions about products,
If you have more questions , please feel free to contact us.